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6 Steps to Making Your Business Smarter and Self-Driving

Posted by  Robin Schaffer

To keep your business on the fast track to success, you have to take the proper steps to be cutting edge and ahead of the competition. When it comes to enterprise resource planning, or ERP, even the best-laid plans can only be executed properly with a modern system that “self-drives” and fully empowers people.  A self-driving ERP system supports six essential pillars to make your business smarter, sharper, more cohesive and, most of all, successful.

1. Automation Drives Motivation

The more you eliminate repetitive and redundant processes and tasks, the more productive (and happy) people become. The results are twofold. On one hand, you diminish employee fatigue, which can cause everything from procedural oversights to fully-fledged user errors. On the other hand, when menial tasks are delegated to an automated system, time and energy is freed for more productive, high value, and rewarding undertakings.

2. Trust the System

A self-driving ERP reduces the amount of input required by users, which simplifies the user experience. Analytics and machine learning technology make it possible to eliminate manual data input to the point where the system only asks for information on an exception basis. By trusting the system to draw its own conclusions with little to no input, employees will learn to use it in new ways that add value to their work.

3. Timeliness is Key

Systems are great at ensuring action is taken at the right time.   Humans are not. A self-driving ERP engages the right person when an exception occurs, within the confines of a workflow so action can be taken in a timely manner.  This keeps others from having to backtrack into a workflow's timeline, which slows up important processes.

4. Be Proactive

Sense potential problems or bottlenecks well before they occur. Traditionally organizations have waited until a problem occurs before taking any action. This "sit and wait" approach is the antithesis of how an efficient, self-driving ERP operates. Instead, an intelligent system monitors for potential problems or roadblocks and suggests steps to prevent them. For example, if a project or process team starts to deviate from the established workflow, alerts drive a project manager to assess root cause and alleviate small issues immediately before they fester and grow into larger, potentially costly problems down the road.

5. Seize Opportunity

A self-driving ERP system will go even further and sense potential opportunities in order to make them happen. Through the ability to analyze the effectiveness of a product, project or business unit for example, the system will learn how success was achieved and where lessons can be learned. Whether it be taking a new product to market or better targeting of projects to bid on in professional services, seizing these opportunities will lead to more effective service delivery and growth.

6. Take Advice

An intelligent system that learns from the data available to it and typical user action should also be able to make sensible recommendations. It should provide actionable insight based on what it already knows. The system will make suggestions based on company behavior, personal behavior, the weather, traffic and all other possible sources it pulls data from. Ultimately, the end goal of any business is to do what it takes to set themselves apart from the competition in a world where the spoils tend to go to those who have the better technological advantage. This is why it is more important than ever to make sure your business is leveraging ERP to help make positive, impactful changes for customers, employees, and the business as a whole. The six pillars of self-driving ERP are detailed in a new report by analyst firm Mint Jutras titled “Unit4’s ‘self-driving ERP’ empowers people”.
Robin Schaffer

Robin Schaffer

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