The Benefits of Bringing All Stakeholders to One Platform

Posted by  Martijn van der Hoeden

How many platforms do you currently use to communicate with stakeholders on your projects? Some project managers have to email, messenger chat, visit in person or teleconference on different platforms to get information to all involved parties. Simply keeping track of who uses what method requires massive cognitive bandwidth, especially when you need to repeat this process for every new person brought on. A one-platform solution is a much better way to get everyone’s buy-in and keep them engaged throughout the project. Here are several benefits you get from this configuration.

Centralized Communication

You can eliminate the multiple communication channels by bringing all of the project-related discussions into a centralized platform. The biggest advantage of this is being able to reference previous talks about features, changes, milestones and other details. You don’t have to dig through multiple platforms to piece together this information. Scope creep is easier to spot when you have an all-in-one view, allowing you to proactively adjust before your project goes off track.

Easy Access to Project Documents

Stakeholders have specification sheets, project overviews, planning documents, status updates and other files that relate to the project. These often get sent to individual inboxes, stored in network locations that are only accessible on-site or on personal devices. You can end up in situations where you have to recreate critical project resources because a key team member leaves the organization or someone’s device gets wiped out due to a virus.

A one-platform approach, using a solution such as Unit4, consolidates every resource related to the project. You eliminate inefficiencies that can add a lot of time to your project’s schedule, such as searching through multiple locations to discover missing files or piecing together the work that’s completed by someone on an extended vacation.

Managed Expectations

You can avoid many common project roadblocks by managing the expectations of stakeholders from beginning to end. They may find that you already considered their concerns when they can look at the project panel and see everything laid out in a single view. If they do have problems, they can register the issue through the platform to ensure that you get an opportunity to review it.

You end up with a lot more time to focus on managing your people who are working on the project when you don’t have time-wasting inefficiencies plaguing your productivity. 

Martijn van der Hoeden

As Founder of the PSA Suite and Global Head of the PSO Center of Excellence, Martijn van der Hoeden drives to provide the Professional Services Organizations to improve their performances and maximize their organizations efficiency with the Unit4 PSA Suite.