How to get your employees more engaged without causing scheduling frustrations

Posted by  Martijn van der Hoeden

Life isn’t fair. Businesses should be. Employees can’t perform at their best unless they trust their employers treat them fairly, especially when they need time off.

In a recent survey reported on CNBC, 44% of employees who left their companies said that they did so due to unfair management practices.

What employees perceive as a fair approach to time off is not as simple as a blanket policy. It actually involves a highly intricate calculus. For example, is it fair for everyone to have the same number of paid time off (PTO) days, or should these be treated as benefits that increase with responsibility? Should someone who primarily works from home have fewer sick days than someone who is expected to be in the office every day? How do you handle unpaid time off? What's your backup plans to meet your obligations when an employee has an emergency?

These are all common issues, so it makes sense to craft your policies carefully and not under time pressure. Start by launching the following two projects without delay.

Set Down Clear, Fair Policies on Company-Wide Sick Days and Time Off

You can begin by building on PTO templates online or assign a task force to outline best practices. Encourage input from as many stakeholders as possible — executives, front-line managers, employees, contractors, investors, even customers who often have strong opinions about dealing with specific company representatives. One of the major sources of frustration and conflict in scheduling is lack of clarity around PTO for vacations, special events, planned health events and burnout prevention. When illness or emergencies strike, there’s no time to figure out the most intelligent response.

Make It Easy to Access PTO Policies from a Central Location

It doesn’t help anyone to have a policy that nobody knows about or understands. Best practices suggest that employees and company leaders should be able to readily access the policies and individualized data on time off by employee or department. Cloud-based scheduling systems make it possible for all key actors involved to access the data they need when they need it. This gives everyone a smarter way to make decisions from home or the road and prevent last minute surprises.

The Secret to a More Agile Business

Market leaders can accomplish more by staying proactive, steering around problems instead of cleaning up after them. If you would like more ideas on breaking through common roadblocks to productivity, we welcome you to watch our on-demand webinar on boosting performance and managing resources for profitability. You’ll benefit from the experience of experts in professional services for forecasting sales, controlling expenses and invoicing directly from your project.

Martijn van der Hoeden

As Founder of the PSA Suite and Global Head of the PSO Center of Excellence, Martijn van der Hoeden drives to provide the Professional Services Organizations to improve their performances and maximize their organizations efficiency with the Unit4 PSA Suite.