Here 4U during COVID-19
Throughout the pandemic, as always, we’ve been committed to supporting the Unit4 community – our customers, partners, employees, and their families – to find the best ways to adapt to uncertain times.
Here 4U
We swiftly took a number of key steps:
Changing how we work
We’ve worked hard to protect our people and yours — providing a full, uninterrupted and safe service.
Giving you new tools
When you needed them most, we offered free Talent Management & FP&A solutions to engage your people & plan your way forward.
Engaging our community
We made it easy for customers and partners to find all our latest COVID-19 resources, in a dedicated discussion forum.
Sharing fresh insights
As we've all adjusted to the “new normal” and beyond, we've kept our information and ideas flowing to help you through.
Our top priority: People
We put people first and that started with our own teams, taking all necessary safeguarding precautions against COVID-19. We’re committed to business continuity and the success of our customers. Our remote working model has ensured our people can continue to provide a full and uninterrupted service to our clients, while remaining safe.
Ensuring business continuity
Our underlying systems and operational infrastructure are designed for reliability and resilience to maintain service levels, control risks and minimize business disruption.
Seamless remote working enables our technical and support teams to provide swift assistance when needed.
Delivering service excellence
Our professional services team have also embraced remote and virtual delivery to successfully execute projects with no impact on timelines and quality.
And remember: we’re just a click or call away, if you need to quickly boost your internal resources or infrastructure.
Help and resources for our customers and partners
Community 4U provides a shared, online space to quickly find information and solve problems or queries. Our dedicated COVID-19 discussion forum has made it even easier to get answers and to connect with each other and with Unit4 domain experts, as we've navigated through these challenging times together.
24/7
I’m incredibly proud of the work our customers are doing from public sector organizations supporting essential workers; Universities creating essential PPE; nonprofits like CGIAR who are raising awareness around the impacts of COVID-19 on the most vulnerable communities around the world; and charities supporting children and caregivers in isolation.
Mike Ettling
Unit4 CEO
On-demand Webinar – Public Sector
“Maintaining Operational Efficiency in Unprecedented Times”
Keep your remote workers engaged and deliver planning continuity.
On-demand Webinar – Professional Services
“How to execute projects with military precision EVEN in times of crisis"
The secret is to combine the right technology and planning.
Business Insight: Responding to Crisis – a Public Sector Guide to Continuity Planning
A quick guide to help you understand how to respond and adapt your services to keep helping people during any challenge.
Business Insight: Steering the Ship During Times of Extreme Uncertainty
A financial analysis & planning perspective, offering approaches to help navigate the current challenging, uncertain times.
Research Perspective — Business Continuity in the Public Sector
We’ve partnered with Ventana Research to create a short paper, to help you on how best to approach continuity planning.
Delivering Superior Professional Services Performance in Uncertain Times
This SPI Research paper provides analysis and recommendations to help PSOs build on performance for continued success.
Report: COVID-19 crisis and cloud-based ERP
We've worked with Computing research to explore the impacts of the pandemic and changing work patterns on cloud consumption and other key technologies.
