The Salvation Army, Canada and Bermuda selects Agresso ERP to provide control over a complex, changing organizational structure

Victoria, BC and Manchester, NH, 


  • Agresso will deliver organization-wide financial agility, optimizing efficiency and valuable resources
  • Software required to respond to both internal and external change
  • Systems consolidation and process elimination will streamline operations to focus on core mission

UNIT4 Business Software, the North American subsidiary of UNIT4, the global leader in software that supports business change, today announced a new contract with The Salvation Army, Canada and Bermuda, to consolidate its financial management systems by implementing a single instance of Agresso ERP to support change and drive process efficiencies to almost 500 operating units.

The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. 

As a dispersed organization with complex financial, reporting and receipting requirements, The Salvation Army requires distributed access to systems while maintaining central control for reporting and analytics. It has to account for multiple currencies, languages and countries, each with their own reporting requirements. Not only that, but it is exposed to both internal and external drivers of change including changes to funding levels and structures.

Agresso was chosen because it is well suited to the complex structures inherent in such non-governmental organizations. Its Vita architecture is uniquely designed to allow central change to organizational structures without time consuming, expensive re-coding. This agility is key to The Salvation Army achieving best practice and optimizing valuable resources. 

“[@Unit4_NA can] best meet our needs for a system that is future-proof against organizational change.” Paul Goodyear, Salvation Army

Paul Goodyear, CFO, Salvation Army

“The organization has grown over the years and with it the need to be accountable across the whole organization, made up of nearly 500 individual operations,” said Paul Goodyear, CFO, The Salvation Army, Canada and Bermuda. “We have obligations to a number of stakeholders and it was clear, through references we obtained, including The Salvation Army in the UK, that Agresso could best meet our needs for a single system that is future-proof against organizational change while providing the best functionality for accounting, reporting and planning.”

 UNIT4 is the leading provider of ERP to international not-for-profit and non-governmental organizations around the world. Customers include Save the Children International, CGIAR, The British Red Cross, ACDI/VOCA, Marie Stopes International and Conservation International.



Ryan Lilly

Account Manager


Emma Keates

Global PR Manager