UNIT4 announces record 70% growth in SaaS bookings and plans to enhance product and service excellence for accelerated growth

Victoria, BC and Manchester, NH, 


  • Continues to win market share in the enterprise software market with record growth in 2014
  • Reinforces global strategy designed to accelerate product development and customer service excellence

UNIT4, the global leader in software that supports business change, today announced record growth in 2014 reporting an increase in SaaS bookings of more than 70% with SaaS revenues exceeding perpetual license revenues. At the same time UNIT4 continued growth in perpetual licenses. This makes UNIT4 one of the fastest growing global enterprise software companies. 

Early last year, UNIT4 strengthened its leadership team and announced an ambitious strategy.  “The Company’s 2014 results clearly demonstrate that our team is embracing our change agenda and executing it successfully,” said José Duarte, CEO of UNIT4. Additional strategic initiatives are planned in 2015 that will further increase the growth and capitalize on the SaaS market opportunity that is driven by the developing subscription economy. 

“In today’s subscription economy, customer success is the new currency,” said Duarte. “Our software is already recognized as one of the most flexible and user-friendly but we aspire to further distance it from our competitors’ offerings. Great technology should generate better user adoption, which is why we are focusing increased investment on R&D and service excellence. As a result, our clients will enjoy the benefits of market leading technology, coupled with unparalleled service levels, provisioned by UNIT4 and its ecosystem.” 

The next phase of UNIT4’s growth will capitalize on its increasing global scale, market leading usability ratings, deep knowledge of the services and government sectors, and strong financial backing.  Consequently, UNIT4 will invest and build a global structure with a focus on delivering end to end customer service excellence and customer success. The new organization will provide better and globally consistent services and support through initiatives including: 

  • The expansion of our global R&D centers with increased development capacity focused on accelerated rollout of product innovation,
  • The creation of a near-shore center of expertise for professional services that will ensure speed of delivery and compelling value for customers worldwide, and
  • A next generation global support infrastructure for customers, offering unrivalled support services through user communities and quick access to product specialists. 

In addition UNIT4 plans to enlarge its ecosystem by launching a global partner program offering new business opportunities for partners to extend the company’s sales and delivery capabilities offering customers added value and choice. 

The process of building this scalable technology and service offering will result in the further build-up of R&D, Professional Services and Customer Support in Spain, Portugal and Poland. 

“Our solutions along with our ability to deliver a great customer experience on a global scale will challenge the status quo, positioning the new UNIT4 as the alternative of choice for public and private services organizations across the world,” Duarte added.



Ryan Lilly

Account Manager


Emma Keates

Global PR Manager