We live in the era of the Digital Revolution. Business models are transforming, customer expectations are surging, and the way we operate and compete is turning upside down. Ambitious service-centric organizations need an Enterprise Resource Planning backbone built to capitalize on new opportunities. People drive these organizations and they need solutions that help them excel.  Unit4 Business World is such a solution. It helps you unlock your team’s potential to tackle the challenges and capture the opportunities.

Core Capabilities

  • Financial Management

    Business World meets the needs of global finance departments with multi-company, multi-lingual and multi-currency capabilities, while providing the usability and flexibility that all organizations demand.

    • Consolidation and cash management
    • Corporate budgeting
    • Corporate forecasting
    • Financial reporting (statutory and performance)
    • Budget Books
    • Financial Information Centre
    • Payment management
    • Travel & expense management
    • Fixed asset management
    • Sales order management

    Read more about Unit4 Financials Business World Edition

  • HR & Payroll

    Business World’s unrivaled agility meets the constant and rapid demands of organizational and legislative change. It gives human resources and payroll managers a comprehensive range of efficient and effective tools.

    • Talent management
    • Position administration
    • Resource administration
    • Absence management
    • Competence Management
    • Appraisals management
    • Knowledge sharing
    • Communities management
    • Time and expense approval
    • Training and development administration
    • Payroll management and Salary review

    Read more about Business World’s HR & Payroll capabilities

  • Procurement Management

    Business World helps you automate all the back-office processes for purchasing, from requisition to invoicing to posting. The system streamlines procurement, improves accuracy, and delivers valuable cost savings across your organization.

    • Workflow process automation – automatic routing, reminders and checks.
    • Web requisitions – spend controls, “punch-out”, automatic order generation.
    • Electronic purchasing – electronic exchange of documents, including invoice receipting and automatic matching.
    • Automated expenditure controls – including budgetary and authorization controls.
    • Invoice management – processing/matching for scanned invoices.
    • Automated controls and checks – to detect discrepancies.
    • Integrated payment settlement capabilities – electronic processing and self-billing.
    • Inventory management – asset accounting and stock administration.
  • Project Management

    Powerful tools streamline administrative tasks and provide in-depth information for maximum visibility and control of people, processes and costs across your organization.

    • Opportunity management
    • Reference projects
    • Project estimating and proposals
    • Customer creation and maintenance
    • Project management
    • Project forecasts
    • Time and expense sheets
    • Raising requisitions for procurement
    • Resource utilization management
    • Project billing and invoicing and cash collection
    • Project reporting
    • Donor management and reporting
    • Grant and pre-award management

    The Professional Services Automation (PSA) solution is a unified part of the Unit4 ERP and HCM offering.  

    Read more about Business World PSA for Professional Services Organizations

    Read more about Business World for donor and grant management in NGOs and Not-for-Profit

  • Reporting & Analytics

    Business World's integrated information delivery tools provide quick, easy and inexpensive analysis. So, as business scenarios change rapidly, your reports will stay ahead of your challenges.

    • Reporting and analysis suite
    • Workflows on reporting
    • Analyzer
    • Timelines
    • Modeler
    • Task management
    • In-context knowledge sharing via Knowly
    • Slack.com integration for stakeholder collaboration
  • Field Service & Asset Management

    To support the end-to-end management of property portfolios, Unit4 offers a complete Enterprise Asset Management as well as a Field Service solution.

    Business World provides the full range of tools for asset maintenance, service team management, inventory management, contract management, resource allocation, regulatory reporting and time/billing invoicing:

    • Strategic Estate & Asset management
    • Service order management
    • Service agreements
    • Asset inspections
    • Service planning
    • Mobile Field Service App

    Read more about Business World’s Field Service & Asset Management capabilities

Milestone 5 Customer Ahead of Schedule and Under Budget

A customer since 2005, the Resort Municipality of Whistler was host of the 2010 Olympic Winter Games.  Whistler serves almost 10,000 residents, over 2.5 million visitors annually and aims to be the world's premier mountain resort.

Employee and community expectations are rising even as loval governments face limited budgets.  Moving to the more agile People PLatform on Unit4 Business World's Milestone 5 provided the opportunity to improve efficiency and effectiveness.  Staff no longer accommodate the software.  It accommodates them.

"Milestone 5 is easier to use and more intuitive.  Staff are being innovative and looking at the best use of the product.  If you just maintain the status quo, you don't benefit from what the software offers.  It provided the opportunity to review internal processes, improve overall efficiency and effectiveness, and enable staff to use the technology available to them."  - Heather Paul, Corporate Services & IT


Value Delivered

  • Automation of repetitive tasks freed time for better customer service
  • Streamlined functionality and user experience improved financial visibility
  • Implementation was completed under budget and on time; budget reallocated to additional product and training

Change Pressures

  • Business Process Change
  • Financial Management - Driven Change

 Road blocks


Excel spreadsheets kept on desktops made it difficult to verify information against accounting systems and risked audit compliance.  Manual data entry also took staff away from higher value work necessary to serve the community.



Staff time was being wasted on low value tasks and they weren't able to focus on strategic analytics and customer service.  In a time of rising citizen expectations and with budgets under pressure, this situation was not a feasible way forward.