Michelle MacCarthy

Michelle MacCarthy

Michelle MacCarthy is the Global Vice President of Customer Experience at Unit4. Over her 20+ year career, Michelle has worked within B2C marketing within the retail and not-for-profit, and B2B SaaS leading global Customer Experience organizations in PE-backed, high growth environments. 

More from this author

May 22, 2025 3 min read

How Unit4 is reimagining Customer Success to drive growth and value

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A smiling woman with long dark hair wearing a black shirt, posed against a light background with a green letter 'U'

March 25, 2025 3 min read

Why success planning isn’t just a nice-to-have - it’s essential to realize value

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Michelle MacCarthy A smiling woman with long dark hair wearing a black shirt and bracelets, posing against a light green background.

November 26, 2020 5 min read

How do customer-centric mindsets deliver transformative experiences?

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Mike Ettling and Michelle MacCarthy
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