Unit4 Success4U 2.0
Our brand new Success4U packages are launching in early 2024, with new features and benefits that will help elevate your SaaS journey. Want to know more?
Helping to build your path to success
Success4U means just that – driving solutions and services that are tailored to your needs – in a way that works for you.
Whether that is more of a self-service approach or engaging with our experienced
Customer Success Managers to build a tailored journey that enables your organization
to thrive, we want you to be successful.
Simplicity in every step
Doing business should be easy and that's the essence of what Success4U is all about.
So, what makes it easier with Success4U? The answer is simple: everything you need for a smooth journey – from onboarding to value realization and expansion of use cases that drive more adoption – is thoughtfully packed into Success4U and our Success Catalogue providing you with an all-in-one solution. No more searching high and low for the resources to deliver the outcome you require.
Success Points: your path to ease
Our Success Catalogue is your key to simplifying the onboarding and use-case expansion process.
We've deconstructed complex tasks into manageable, bite-sized chunks. Our Success Points system makes it effortless for you to access and implement what you need, precisely when you need it. We believe in keeping it simple, every step of the way.
Our Success Catalogue services are all fixed price and deliver the best-practice approaches for your industry.
We’re experts in the best way to use our solutions and have executed these over and over again. That’s why we can do this with no surprises, no hidden costs – just pure ease.
Our Success4U packages
Success4U is not just a product; it’s your partner in achieving
an optimal SaaS experience.
Every customer at Unit4 gains access to our Success4U Essentials plan, a package that puts you in the driving seat.
Success4U Essentials is an all-digital, self-guided approach to customer success and includes:
- Industry Success Plan templates
- Standard Customer support
- End User enablement
- Standard Community4U access
You can elevate your customer experience by investing in our Success4U Professional plan, giving you quicker value realization and outcome-driven solutions aligned to your strategy.
- Tailored success planning with assigned customer success manager
- Access to preferential pricing within the Success Catalogue, using our exclusive Success Points
- Elevated customer support with enhanced resolution SLA’s
- Premium education and in-product guidance
- Enhanced Community4U access to thought leadership content and product management webinars
Why choose Success4U?
Here are some of the key benefits that Success4U offers.
Find out more about Success4U 2.0
In order to process your request, we need a few quick details first, please.
This will help us get to know you and your organization’s needs a little better and whether we can get back in touch to start talking about ways to transform work for your people too.