Unit4 Advanced Virtual Agent (Ava)
Meet Ava: Your ERP AI Assistant
Ava is your ERP AI assistant, built to handle routine tasks, surface the insights you need, and free you to focus on work that matters. All within Microsoft Teams.
What can AI in ERP do for you?
Ava, Unit4's Advanced Virtual Agent, is designed to simplify collaboration, automate routine tasks, and deliver deeper insights so you can focus on meaningful work that truly drives value. As your ERP virtual assistant, Ava anticipates your needs, supports decision-making, and brings business intelligence directly into your daily workflows.
How Ava enhances your day
Whether you’re starting your morning, navigating key decisions, or wrapping up your day, Ava is there to guide and support you.
Why choose an ERP AI assistant?
Technology should work for you, not the other way around. Ava changes how you manage ERP workflows by centralizing control, delivering tailored insights, and offering proactive task management, all from within Microsoft Teams.
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Unified workflows: Ava connects directly with Unit4 ERP and Microsoft Teams, creating a single source of truth for your work. Access, collaborate, and take action through one unified experience.
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Focus on what matters most: By automating repetitive tasks and simplifying processes, Ava gives you back your time to focus on work that requires human insight and expertise.
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AI that works smarter: From reminders to recommendations, Ava anticipates your needs and delivers proactive solutions that save time and reduce effort. Think of it as a work companion, not just a tool.
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A command center for self-driving ERP: Ava brings the vision of self-driving ERP to life and is the interface that allows your people to interact with AI workflows.
Built for humans, backed by pragmatic AI
Ava isn't just about automation. At its heart is people-centric design, making workflows adaptive, intuitive, and purpose-built to solve the challenges you actually face. Powered by Unit4’s pragmatic approach to AI, Ava helps you do smarter, more impactful work every day.
What makes Ava different?
Deep integration with your communication tools
Work where you already are. Ava brings ERP workflows to Microsoft Teams, so there's no need to switch between applications. Approve invoices, review timesheets, and tackle tasks directly within your chat interface.
Proactive and predictive assistance
Ava doesn’t just respond to your queries; it anticipates them. From tracking deadlines to sending reminders and identifying workflow bottlenecks, Ava stays ahead to help you stay in control.
Personalized insights, just for you
Powered by AI, Ava learns from your patterns and priorities, delivering tailored recommendations and actionable insights that make decision-making faster and easier.
Streamlined collaboration
Need input from a colleague or help tackling a project? Ava pulls the right people into the conversation, shares real-time updates, and eliminates email overload.
See Ava in action
Discover how Ava has been incorporated in our new Invoice Management Experience, streamlining invoice processing and enabling better collaboration.
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Frequently Asked Questions
What is an ERP AI assistant?
An ERP AI assistant is an intelligent agent built into your enterprise resource planning software. It helps automate routine tasks, answer questions in natural language, and surface insights when you need them. Ava, Unit4's ERP AI assistant, works within Microsoft Teams to handle approvals, track deadlines, and give you quick access to the information you need.
What tasks can Ava automate?
Ava handles a wide range of everyday ERP tasks: approving purchase orders and invoices, reviewing timesheets, managing workflow approvals, tracking deadlines, and sending proactive reminders. By taking care of these repetitive processes, Ava frees you to spend time on higher-value work.
How does AI in ERP improve productivity?
AI in ERP helps by anticipating your needs, delivering proactive reminders, and automating manual processes that slow people down. Ava brings these capabilities directly into Microsoft Teams, so you can take action on ERP tasks without switching between applications or waiting for support.
Does Ava use generative AI for ERP?
Ava is powered by Unit4's pragmatic approach to AI, which includes generative AI capabilities for ERP. This means Ava can understand natural language queries, deliver personalized insights, and provide context-aware recommendations based on your role and priorities.
How does Ava integrate with Microsoft Teams?
Ava lives inside Microsoft Teams, bringing ERP workflows directly into your chat interface. You can approve invoices, review timesheets, check project stats, and manage tasks without ever leaving the Teams environment. It's designed to fit into how you already work.
Helpful resources
News
Unit4 Launches Ava: the AI Agent for Self-Driving ERP
Learn how Unit4’s Advanced Virtual Agent (Ava) is the latest leap forward in our journey to automate 50% of ERP tasks.
Infographic
Meet Ava – Unit4's AI-powered, Advanced Virtual Agent
Ava understands your work, offers timely recommendations and takes care of routine tasks, so you can focus on what really matters.
Research report
IDC MarketScape: Worldwide AI-enabled procure-to-pay application 2025 vendor assessment
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Embracing the future of work: Customer-centric ERP automation
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Unit4’s approach to transformative ERP solutions
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