Legal Agreements
& Compliance

Contractual Terms
Unit4 publishes its terms and conditions online (only),
which are incorporated by reference into its sales orders.
Feel free to dive right in, but if you have any questions please let us know.
We have also put together a Guidance Note on Contracting and some
Frequently Asked Questions (FAQs), which may help you navigate these documents.
Unit4’s Success and Support terms
are available in English only.
- Support4U – here.
Success and Support Terms for all Unit4 SaaS (except Unit4 Source-to-Contract)
Success and Support Terms for Unit4 Source-to-Contract
Policies & Compliance
Click the links below to view or download the information:
- Unit4 Cloud Service Descriptions
- Responsible Disclosure Procedure
- Business Continuity and Disaster Recovery (BCDR) Overview for Unit4 Global Cloud Operations
- Microsoft Azure Information and Security Policies
- AWS Information and Security Policies
- Global Information Security Program Overview
- Information Security Policy
Click the links below to view or download the information:
Click the link below to view or download the information:
Click the links below to view or download the information:
Third-Party Terms
There may be additional terms applicable for Third-Party Services
purchased by you alongside Unit4 Services.
The following links set out any variations or additions to Unit4’s
Contractual Terms and Policies for the solutions listed:
Archived Items
Previous versions of Unit4's documentation are available in the archive.