Legal Agreements
& Compliance

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    Contractual Terms

      Introduction & FAQs

      Unit4 publishes its terms and conditions online (only),
      which are incorporated by reference into its sales orders.

      Feel free to dive right in, but if you have any questions please let us know.

      We have also put together a Guidance Note on Contracting and some
      Frequently Asked Questions (FAQs), which may help you navigate these documents.

      Read the Guidance Note    Read the FAQs

      General Terms of Business

      Unit4’s General Terms of Business
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      SaaS Terms

      Unit4’s Service Terms for SaaS
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      Professional Services Terms

      Unit4’s Service Terms for Professional Services
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      Customer Success and Support Terms

      Unit4’s Success and Support terms
      are available in English only.

      • Support4U – here. 

      Success and Support Terms for all Unit4 SaaS (except Unit4 Source-to-Contract)

      • Success4U Essentials – here.
      • Success4U Advanced – here.
      • Success4U Professional – here.
      • Success4U Partner Edition – here.

      Success and Support Terms for Unit4 Source-to-Contract

      • Success4U Advanced for Source-to-Contract – here.
      • Success4U Professional for Source-to-Contract – here.

      Policies & Compliance

        Data Processing and Privacy

        Click the links below to view or download the information:

        Security and Cloud

        Click the links below to view or download the information:

        Codes of Conduct & Whistleblowing

        Click the links below to view or download the information:

        Export and Sanctions Statement

        Click the link below to view or download the information:

        Other Information & Policies

        Click the links below to view or download the information:

        Third-Party Terms

        There may be additional terms applicable for Third-Party Services 
        purchased by you alongside Unit4 Services.

          Third-Party Terms

          The following links set out any variations or additions to Unit4’s 
          Contractual Terms and Policies for the solutions listed:

          Archived Items

          Previous versions of Unit4's documentation are available in the archive.

          Legal Agreements & Compliance Archive