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Unit4 ERP Shines in SoftwareReviews’ 2024 ERP Evaluation

In 2024, users evaluated Unit4 Enterprise Resource Planning (ERP) on SoftwareReviews, a division of Info-Tech Research Group, and it is receiving great customer reviews. 

SoftwareReviews explores the performance of thousands of technology products using comprehensive reviews from trusted practitioners and verified end users. 

Its in-depth Product Scorecards and Data Quadrant Reports collect and analyze the most meticulous data on business software.

SoftwareReviews is a trusted source for software evaluations, and their assessments carry significant weight in the industry. With their expertise and rigorous evaluation process, their findings provide business leaders with a comprehensive understanding of Unit4 ERP and its potential impact on their operations.

The 2024 ERP evaluation covers various aspects of Unit4 ERP, such as features, customization options, integration capabilities, user experience, and support. The evaluation sheds light on how Unit4 ERP stands out from other ERP solutions in the market and how it can address different organizations' specific needs and goals.

As digital transformation continues to be a focus for many businesses, having the right ERP software is paramount. This blog will explore Unit4’s ratings from the review and what customers have to say about their experience with the software. 

What is Unit4 ERP?

Unit4 ERP is a robust and versatile software solution designed to streamline and optimize business processes. ERP refers to the integration and management of various aspects of a company, including finance, human resources, project management, and more. 

ERP systems are designed to streamline and automate business processes across an organization, providing a centralized and integrated approach to managing different business functions.

Unit4 ERP provides a centralized platform where businesses can consolidate and organize their data, automate repetitive tasks, and gain real-time insights into their operations.

Stand-out results for Unit4

In the 2024 SoftwareReviews' Data Quadrant Reports for Enterprise, we are pleased to report that Unit4 has achieved a remarkable advancement, moving from the Challenger position in 2023 to the Product Innovator position in 2024

This significant progress underscores our relentless dedication to enhancing product features, improving user experience, and providing exceptional customer value. 

Unit4 achieved a composite score of 7.5, putting us in the top 5 Enterprise ERP solutions in 2024.


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What our customers had to say about Unit4

Unit4 achieved many 10/10 reviews from customers participating in the review, including: 

  • “Whether you want to streamline operations, improve communication between departments, reduce costs, enhance customer service, or drive growth, Unit 4 ERP is the right system to implement.” IT Professional 10/10
  • “Unit4 ERP has brought us a long way. It feels good to know that data reliability is ensured at all times. It helps plan the working hours and salaries of employees, plans budgets, and manages projects.” IT Consultant 10/10
  • “Unit 4 easily centralizes data, making it easy to access and analyze information across various departments in our organization. It reduces costs by streamlining and minimizing manual work, which leads to reduced errors. It also leads to improved decision-making due to real-time data access.” Tech Consultant 10/10
  • “The solution gives us greater control over reporting and linking data. Simple processes keep the system user-friendly, and it's expandable in terms of features and has great advanced reporting capabilities.” Finance Leader 10/10

Exceptional Service 

Unit4 ERP has garnered positive customer reviews, highlighting its value and effectiveness in streamlining business operations. However, to fully realize the software's benefits, it is essential to have access to reliable and effective vendor support. 

The quality of support provided by the vendor can significantly impact the software's functionality and usability and the organization's overall success. Therefore, it is crucial to carefully evaluate and select vendors who can provide exceptional support services, ensuring that any issues or concerns can be quickly and efficiently addressed. 

Ultimately, a robust vendor support system can help to optimize software performance and maximize the value of the investment.

Click to read How do we measure up on ERP? (Gated)

Premium Level Support 

  • Across interactions with their teams, Unit4 earned 91% positive sentiments overall and received outstanding feedback for its technical and product specialists.
  • The Leadership Team scored 100% for being knowledgeable, effective, friendly, and caring. 

Value Drivers 

A high renewal rate can be seen as an indicator of the level of satisfaction and value of a solution.

  • 87% of our customers say Unit4 is critical to professional success.
  • 95% of our customers plan to renew their license.
  • 80% of our customers say they are likely to recommend Unit4.

The Customer Journey 

Software is not just about a tool but also about the people who support it. Good vendor support is critical to ensuring users get the most out of the software. 

  • Unit4 scored 92% on ‘Respectful’
  • 81% on ‘Integrity’
  • 83% on ‘Reliable’

Product Experience

Software needs to reliably enable performance through well-designed features. When assessing the product's impact, Unit4 received outstanding feedback from customers.

  • Breadth of features scored 76% satisfaction.
  • Ease of data integration scored 75% satisfaction.
  • Ease of customization scored 74% satisfaction.  

Business Value Drivers

Get more value for your investment by optimizing performance with Unit4, which received outstanding feedback on critical business drivers.

  • 80% for accounting and financial management.
  • 78% for customer relationship management. 
  • 77% for governance, risk, and compliance.

How could Unit4 help your business achieve digital transformation goals?

Are you ready to take your business to the next level with digital transformation? Unit4 ERP can help you achieve your goals. With our robust and versatile features, Unit4 ERP provides a centralized platform for streamlining and optimizing your business processes. 

By automating repetitive tasks and providing real-time insights, Unit4 ERP frees up valuable time and resources, allowing you to focus on delivering value to your customers and driving innovation in your industry. 

With Unit4 ERP, you can say goodbye to manual data entry, fragmented processes, and information silos. It empowers your employees to work more efficiently and collaboratively, enabling them to make data-driven decisions and drive business growth. 

To discover more and take advantage of Unit4 ERP to achieve your digital transformation goals and stay ahead of the competition, check out our dedicated product pages here or click here to book a demo.

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