Customer Story: Queen Mary University of London
Customer story:
Queen Mary University of London
Background
Queen Mary University of London is a research intensive Russell Group university, serving more than 33,000 students from over 170 nationalities across 240 degree programs, and consistently recognized for the quality of its research output.
A Unit4 ERP customer for more than two decades, Queen Mary had begun to outgrow its legacy on-premises finance platform. As the pace of change in finance accelerated, the system increasingly constrained automation, integration, and user experience within a complex and inflexible environment.
Through a collaborative partnership with Unit4, Queen Mary migrated its finance operations to the cloud. The result is a simpler, more agile finance platform that streamlines processes, reduces operational risk, and enables the University to better support students throughout their journey.
Background
- Migrated to cloud ERP – Completed in three months, reducing complexity and operational risk.
- Improved spend visibility – Uncovering cost control opportunities across procurement processes.
- Automated finance operations – Processing 80,000 invoices annually with AP automation.
The modern cloud model has fundamentally changed how we managed finance. It has reduced our operational risk, improved our agility, and created space for genuine continuous improvement.
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