Unit4 integrates AI through Ava, the Advanced Virtual Agent, which provides contextual guidance, automates routine tasks, and surfaces insights from operational data. Ava helps users navigate workflows, supports task execution, and provides alerts and recommendations to improve efficiency and decision-making. Most AI is layered onto systems that see data as rows and fields. ERPx is different. It understands what that data represents, with timesheets as revenue, grants as commitments, and resources as delivery risk, built on a business context layer shaped by decades of real-world use.
Unit4’s AI targets include over 30% reduction in time-on-task, more than 50% fewer errors, and over 60% faster issue resolution across the platform.