Unit4 websites

Contractual terms

Our contractual terms are available for a range of specific regions and languages:

UK and Ireland Asia Pacific US and Canada Netherlands France Germany Spain Sweden Norway Other Regions

UK and Ireland

Show Hide

Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (EEA)

You can download this document as a PDF here:

Annex A(i)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document as a PDF here:

Appendix D


Asia Pacific

Show Hide

Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (Singapore)

You can download this document as a PDF here:

Annex A(i) (Singapore)

Annex A(i) to Appendix A – Unit4 Data Processing Terms (Australia)

You can download this document as a PDF here:

Annex A(i) (Australia)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document as a PDF here:

Appendix D


Appendix E – Unit4 Prosoft SaaS – Cloud Service Description

This document sets out the descriptions, deliverables and responsibilities from a technical perspective, in relation to Unit4 Prosoft SaaS Cloud Services. You can download this document as a PDF below (you will need to obtain a password from your Unit4 account manager or sales representative).

Appendix E

US and Canada

Show Hide

Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (Canada)

You can download this document as a PDF here:

Annex A(i)

Annex A(i) to Appendix A – Unit4 Data Processing Terms (United States)

You can download this document as a PDF here:

Annex A(i)

Annex A(i) to Appendix A – Unit4 Data Processing Terms (EEA)

You can download this document as a PDF here:

Annex A(i)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document as a PDF here:

Appendix D


Netherlands

Show Hide

Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Dutch, as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (EEA)

You can download this document, in Dutch, as a PDF here:

Annex A(i)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document, in Dutch, as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document, in Dutch, as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document, in Dutch, as a PDF here:

Appendix D



Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in French, as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (EEE)

You can download this document, in French, as a PDF here:

Annex A(i)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document, in French, as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document, in French, as a PDF here:

Appendix C


 

Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document, in French, as a PDF here:

Appendix D


Germany

Show Hide

Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in German, as a PDF here:

Appendix A


Annex A(i) Agreement Regarding the Processing of Personal Data (Sales)

You can download this document, in English, as a PDF here:

Annex A(i)

Standard schedules 2-4 of the Agreement Regarding the Processing of Personal Data for Unit4’s Global Products (U4BW, U4F, U4SM, U4prevero, U4PSA) can be incorporated into Annex (i).
You can download this document, in English, as a PDF here:

Standard schedules 2-4


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document, in German, as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document, in German, as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document, in German, as a PDF here:

Appendix D



Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Spanish, as a PDF here:

Appendix A


Annex A(i) Agreement Regarding the Processing of Personal Data (Sales)

You can download this document, in English, as a PDF here:

Annex A(i)

Standard schedules 2-4 of the Agreement Regarding the Processing of Personal Data for Unit4’s Global Products (U4BW, U4F, U4SM, U4prevero, U4PSA) can be incorporated into Annex (i).
You can download this document, in English, as a PDF here:

Standard schedules 2-4


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document, in Spanish, as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document, in Spanish, as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document, in Spanish, as a PDF here:

Appendix D



Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Swedish, as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (EES)

You can download this document, in Swedish, as a PDF here:

Annex A(i)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document, in Swedish, as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document, in Swedish, as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document, in Swedish, as a PDF here:

Appendix D



Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Norwegian, as a PDF here:

Appendix A


Annex A(i) Agreement Regarding the Processing of Personal Data (Sales)

You can download this document, in English, as a PDF here:

Annex A(i)

Standard schedules 2-4 of the Agreement Regarding the Processing of Personal Data for Unit4’s Global Products (U4BW, U4F, U4SM, U4prevero, U4PSA) can be incorporated into Annex (i).
You can download this document, in English, as a PDF here:

Standard schedules 2-4


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document, in Norwegian, as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document, in Norwegian, as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document, in Norwegian, as a PDF here:

Appendix D


Other Regions

Show Hide

Appendix A – Unit4 General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document as a PDF here:

Appendix A


Annex A(i) to Appendix A – Unit4 Data Processing Terms (EEA)

You can download this document as a PDF here:

Annex A(i)


Appendix B – Definitions

These Definitions describe the words and meanings for defined terms in Unit4’s Terms of Business and other documentation. You can download this document as a PDF here:

Appendix B


Appendix C – Unit4 Global Tiered Support Terms

These Support Terms describe the service available to Customers and the terms applicable in relation to Unit4’s Global Tiered Support offering. You can download this document as a PDF here:

Appendix C


Appendix D – Unit4 Global Cloud Services – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4’s Global Cloud Services. You can download this document as a PDF here:

Appendix D


Service terms

Principles, policies and practices

Previous versions of Unit4's documentation are available in the

Terms and Conditions archive