Unit4 for Public Services –
helping you deliver efficiency, transparency and service
People are at the heart of what public services organizations exist for – the citizens you serve and your teams of dedicated staff, working to gain the maximum value from available funds to meet their needs. And people are what we’re all about too. We make technology and big data work for you to overcome today’s challenges, giving your people the extra space and clearer insights needed to get more done for your communities.
Your world
Today’s public services organizations don’t just operate against a backdrop of unprecedented change and complexity – you are right in the middle of Major global trends that include:
| Ageing populations | Doing more with less |
| Rising citizen expectations | Governments in transition |
| AI and data management | Avoiding fraudulent payments |
| “The Great Productivity Challenge” | Catching the digital curve |
Your needs
The frontrunners in Public Services are responding to these global trends by applying digital technology to modernize their processes, so that their people can make the most of each day and make better-informed decisions.
And there are very real and immediate effects on the day-to-day ability of your teams to deliver on your objectives, and the specific challenges that you need to address:
| Improve operational efficiency | Empower your employees |
| Deliver transparency and accountability |
| Improve service for your citizens |
Our help
At Unit4, we are dedicated to applying the latest technologies to automate processes, give your users augmented tools and respond to your needs and challenges For Public Services, this includes:
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Our cloud Enterprise Resource Planning solution: Unit4 Business World, which supports your back- and front-office processes for managing finances, procurement, projects, HR & payroll, field services & assets, reporting, performance & analytics.
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Our Unit4 Prevero corporate performance management and business planning tools, which can be used stand alone or as part of an integrated solution with Business World.
Building customer success
A thriving community in British Columbia, home to over 100K citizens.
$250K
saved with Unit4 Business World in 3 years
100
managers now benefiting from 24/7, self-service reporting with minimal training needed.
75%
reduction in full-time headcount assigned to purchasing, enabling redeployment to efficiency-generating work
When you add all these savings up, we’re talking about saving what amounts to hundreds of thousands of dollars, and supporting growth needs using resources once spent elsewhere.
– Bev Burnette, Manager, Financial Business Support and Accounts Payable
Meet our Public Services customers
Unit4 helps more than 1,500 public services organizations, worldwide, to improve operational efficiency – including central government offices, local government, healthcare providers, and law enforcement. Meet some of them, including:
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Delivering results
Public Sector Solution of the Year
From more than 500 entries, Unit4 was announced the winner of “Public Sector Solution of the Year” at the European IT & Software Excellence Awards 2018. We won this award for our work with the City of Stockholm, providing systems to support its strategy to become one of the most smart and connected cities in the world. Our software supports 14,000 workers managing the City’s finance and procurement activities covering 1.5 million suppliers.
p>It’s no news that public sector organizations are struggling to catch up with the pace of digital technologies, and that they’re being held back by cost and budget pressures.</p>
<p style="margin-left:0cm; margin-right:0cm">But while dwindling budgets is an old story, the extraordinary<em> </em>increase in demands placed on public service (PS) organizations is still relatively new.</p>
<p style="margin-left:0cm; margin-right:0cm">There’s mor
02 July 2019
p>LGSS is one of the largest public sector shared services in the UK — it delivers back-office services for 80,000 customers and 60,000 suppliers across its 10 clients and has 27,000 payees on its payroll systems.</p>
<p style="margin-left:0cm; margin-right:0cm"><strong>Putting resource managers back in control </strong></p>
<p style="margin-left:0cm; margin-right:0cm">Like any shared services provider, it needs to do the basics really well —
p><em>Research shows that public services organizations using the latest enterprise software reap a series of tangible benefits, while those that aren’t face “several costly challenges”.</em></p>
<p style="margin-left:0cm; margin-right:0cm">Since the credit crunch public service institutions have seen an increase in the demand for their services, but, at the same time, a decrease in their budgets. Not only this, the sector is beset on all sides
21 February 2019
p><em><strong>A guest post by Robin Wishart, Director of Corporate Support at the City of Port Coquitlam.</strong></em></p>
<p>Working with the City of Port Coquitlam, Unit4 was the first enterprise software provider to host Canadian municipal data in the cloud. Ensuring legislated local data residency requirements are met is vital.</p>
<p>The City made its move to the cloud early, in 2015. The <a href="http://www.portcoquitlam.ca/"
p>Government services are all too often thought of as singular interactions. Applying for programs, finding tax information and paying a bill are all seen as one-off communications. However, citizens are making it increasingly clear that they want to enhance the relationship they have with their government. The goal is moving away from simply providing services toward adapting so you can better serve citizens over the long-term.</p>
<p>Citizens
p>When public sector organizations share back-end services like HR or payroll, they are able to save important resources -- like money and manpower -- which can then be reallocated to customer-facing work. There are several ways that public sector organizations can share services, and one of the most effective is via a shared services center.</p>
<p>A shared services center, or a central location where services are completed, is an efficient so
05 November 2017
