Improve operational efficiency

Do more with less (stretch available funds) while enjoying higher quality capabilities at a significantly lower total cost of ownership than our competitors can offer.

Deliver transparency and accountability

Deliver real-time, accurate financial information and accountability across all departments, and allow managers to take more responsibility for budgets and accurate forecasting.

Empower your employees

Enable employees to focus on more strategic or customer-facing tasks, allowing them to deliver greater value and increasing their job satisfaction through automation and self-service.

Improve service for your citizens

Harness the power of self-driving technology to free more of your people’s time, and enable them to focus on better service delivery.

Built for data security – from the ground up

As a Public Organization, you want citizen data to be handled securely, within legal regulations, and at a price that you can afford. This is why we have built, and continually update, rigorous safeguards into every product and process. Our approach ensures the highest integrity and security for your data, and protects against security threats or data breaches.

We also understand that every organization is unique and has different requirements for how its solutions are deployed. With our Cloud at your Speed approach, your team fully controls your move to the Cloud – at the speed that you want. And no matter where your journey to the Cloud starts, you can benefit from the full functionality, fast implementation and total flexibility that Unit4 can provide.

Learn more about Unit4's approach to
Cloud Security & Confidence
Cloud at Your Speed

You make the rules for your Enterprise Software

Your organization can benefit from flexible, scalable enterprise software that provides the best value anywhere. 

Unit4 Business World is an enterprise solution purpose-built for people-centric organizations. High-performance back-office capabilities include core financials, budgeting, procurement, HR, and payroll, with tools that work the way your people work. Streamline back-office functions to focus resources on front-office solutions so your organization can accomplish more. Our solutions’ inherent flexibility quickly and easily enables reorganizations, deploying shared services and in and out-sourcing.

Unit4 Business World delivers unrivaled value to public services organizations, without compromising on capability. When you make the rules, you win.

What if you could get more capabilities from your software, while having more money for other projects?

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Unit4 solutions provide full, first-class capabilities, with significantly lower implementation and maintenance costs than traditional ERP solutions, and more than just a solid foundation of back-office processes.

It can help your people work more efficiently with intuitive tools throughout the organization, such as self-driven expense claims and easy collaboration across projects. Business World will integrate with your existing software tools to maintain total data integrity and with every taxpayer dollar you save on your IT solutions, more of the services citizens demand will be protected.


Unit4 provides software solutions to more than 1,500 public services sector customers worldwide, including central government offices, local government, healthcare providers, and law enforcement.

  • "We are confident our decision to consolidate to a single system will reduce costs significantly, even helping us become more profitable, and improve efficiency across the City."

    - City of Stockholm

  • “Milestone 5 is easier to use and more intuitive. Staff are being innovative and looking at the best use of the product. If you just maintain the status quo, you don’t benefit from what the software offers. It provided the opportunity to review internal processes, improve overall efficiency and effectiveness, and enable staff to use the technology available to them.”

    Corporate Services & IT, Resort Municipality of Whistler

    Read about this Milestone 5 customer's self-driving ERP transformation

  • "Using Unit4 Business World and IBX we save annually approximately 15 million NOK on efficient booking process and increased contract and product loyalty on our frame agreements"

    Bergen Kommune

  • “Unit4's solutions for public sector and government organizations combine innovations in technology like cloud, social and mobile capabilities with a deep understanding of the sector challenges.”

    CIOSTORY™ Top Government Providers

    Read the full story

What if you could use the same set of tools to improve your organization and report on its progress?

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Unit4 Business World helps you streamline processes internally, and share your success with accurate responsive reports on any information you need to present. Our tools provide real-time insight across all departments and projects, providing IFRS- and GAAP-compliant budget analysis to trace resource flows. Benchmark results in regular and ad-hoc reports that show your financial performance and measure KPIs. Gathering accurate data that tells the real story of your business has never been easier, whether for a weekly meeting or to fulfill financial reporting requirements.

Designed for people

Our inherently flexible applications are built for change, so you can reorganize, in or out source, add new functions, take on new responsibilities, or share services without costly and time-consuming systems changes. Intuitive tools help you do more with fewer resources and liberate your staff for higher-value tasks.

Unit4 Business World provides a unique choice for public services ERP.

Adapt to changing conditions faster, more cost-effectively and without disruption. Deploy a complete set of tools on-premises or in the cloud, accessed in the office or on mobile devices, to cost-effectively modernize your agency’s digital strategy. Software that works the way your people work is the ultimate partner to public services organizations.

    • Gain accurate data and insights
      Achieve greater transparency and be confident that you are looking at a single version of the truth by having an accurate view of your financial performance at any time, and from anywhere.
    • Ensure easier organizational management
      Fully integrated capabilities for finance, resource management, project management and reporting enable you to easily manage organizational risk and change.
    • Retain the right people
      Succession planning, capability management and reduction in the turnover of talented people by identifying flight risks in your organizations.
    • Provide management autonomy
      Drive self-service management capability in the organization reducing bureaucracy and waste.
    • Report anytime, anywhere
      Easy to use and on-the-go organizational reporting.
    • Gain accurate data and insights
      Achieve greater transparency and be confident that you are looking at a single version of the truth by having an accurate view of your financial performance at any time, and from anywhere.
    • Stay ahead of changes in strategy, processes or reorganization
      Streamline administrative processes and automate workflow to help your people focus on higher value tasks.
    • Report against a double bottom line
      Match actual, budget and forecasts against both financial and mission results.
    • Provide standardization and automation
      Identify repeated estimating errors, and change to improve future estimates and delivery performance.
    • Attract the right people
      Plan and match skill levels to project pipeline and requirements to recruit the right people.
    • Maximize HR influence
      Use an integrated perspective of HR, finance and projects to extend influence beyond Human Resource functions.
    • Easier organizational management
      Make changes to model and execute new organizational structures, processes and reporting right at UI level - without coding and with no IT intervention.
    • Reduce bureaucracy
      Ensure comprehensive support for all aspects of your hire-to-retire cycle and payroll processes.
    • Manage project portfolio to time and budget
      Ability to track a range of content at project and portfolio levels, including: financials, relevant risks and reporting.
    • Plan and allocate project resources
      Allocate the right teams and capabilities to maximize mission delivery efficiency.
    • Reduce Resource burden
      Provide a user experience for people to enter time and expenses accurately and from anywhere.
    • Take a proactive approach to maintenance
      Streamline maintenance planning, fault reporting & management, inspection requirements and overall resource planning.
    • Automate update of financial and fixed assets accounts
      Easier administration to ensure smooth lease agreements and correct invoicing.
    • Smarter portfolio management
      A clear overview of investment projects and overall assets plus seamless building maintenance and management.

Liberate your staff for higher-value productivity

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Your people have to meet rising citizen expectations, and there’s no time to be distracted by repetitive administrative work. Software tools should make back-office functions and routine administrative tasks easier so that your organization can focus on higher-value services. Unit4 Business World is the self-driving ERP that frees up your people’s time and resources for front-line services that benefit the public. And when regulations change or your core functions evolve, your tools will be ready to grow and adapt to meet tomorrow’s priorities.

Core benefits

See how our solutions can serve your agency or department with tools designed to support the needs of the public services sector.

Cloud at your Speed for Public Services

Enabling your team to fully control your move to the Cloud securely - at the speed you require.

  • Secure: We ensure the highest integrity and security of your data, and protect against security threats or data breaches.
  • Flexible: You choose if and when to transition your solutions to the Cloud, with minimal effort.
  • Standardized: Easy to implement and use, with low implementation costs, and vastly reducing the time to value. 
  • Ready to use: Access your software anywhere, anytime, with any device without delay.
  • Business continuity: Continually benefit from the latest innovations – without extra configuration, extensive testing or the need to upgrade.

With Cloud at your Speed, you have full control of what goes on the Cloud, and when it gets there.