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Multi-Tenancy Still Doesn't Matter

Posted by  Claus Jepsen

Three years ago, I wrote a blog entitled, “Does multi-tenancy really matter anymore?” As three years have passed and the conversation is still being had by some in the industry, it seemed like a good time to revisit the topic and share my thoughts on why multi-tenancy still doesn’t matter. 

In this DZone article, I try to distill some of the myths surrounding the multi-tenancy debate and conclude that:

"Multi-tenancy is a red herring. There is too much focus on vendor side details and lack of focus on customer benefits. A multitenant solution can be expensive, unreliable, lack privacy controls, and not deliver functional capabilities that help me innovate my business when needed. Same can be said for single tenant. Tenancy does not matter to me as a customer. In my view, enterprise software vendors are better off investing in new functionality focusing on solving customer needs like better extension technologies ensuring that any customer enhancement does not break between upgrades; providing user experiences based on the tasks users need to do; and importantly, provide the required architecture for opening up enterprise software such that companies can embrace digital transformation.

So, multi-tenancy still doesn’t matter – what matters is the software’s ability to solve customers’ requirements in an efficient and user-friendly manner without causing unnecessary frustration."

Claus Jepsen

Claus Jepsen

Claus Jepsen is a technology expert who has been fascinated by the micro-computer revolution ever since he received a Tandy TRS model 1 at the age of 14. Since then, Claus has spent the last few decades developing and architecting software solutions, most recently at Unit4, where he is the Chief Architect and Head of Innovation, leading the ERP vendor's focus on enabling the post-modern enterprise. 

At Unit4, Claus is building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-intrusive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us focus on what we as individuals really love doing.

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