Terms & Conditions | Unit4

Unit4 Terms and Conditions

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    Contractual Terms

      Introduction & FAQs

      Unit4 publishes its terms and conditions online (only),
      which are incorporated by reference into its sales orders.

      Feel free to dive right in, but if you have any questions please let us know.

      We have also put together a Guidance Note on Contracting and some
      Frequently Asked Questions (FAQs), which may help you navigate these documents.

      Read the Guidance Note    Read the FAQs

      General Terms of Business

      Unit4’s General Terms of Business
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      SaaS Terms

      Unit4’s Service Terms for SaaS
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      Software Licence Terms

      Unit4’s Service Terms for Software Licences
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      Professional Services Terms

      Unit4’s Service Terms for Professional Services
      are available in the following languages*,
      which can be downloaded as PDFs:

      *Unless stated otherwise in a Sales Order, the English version of the terms apply.

      Customer Support & Success Terms

      Unit4’s Support and Success terms
      are available in English only.

      • SaaS – here.
      • On premises software – here.

      Tiered success and support offerings are described in the documentation found here.

      Policies

        Data Processing and Privacy

        Click the links below to view or download the information:

        Security and Cloud

        Click the links below to view or download the information:

        Other Information & Policies

        Click the links below to view or download the information:

        Third-Party Terms

        There may be additional terms applicable for Third-Party Services purchased by you alongside Unit4 Services.

        The following links set out any variations or additions to Unit4’s Contractual Terms and Policies for the solutions listed:

        Archived Terms

        Previous versions of Unit4's documentation are available in the archive.

        Terms & Conditions Archive

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