Unit4 Terms and Conditions

We set out on these pages our terms and conditions, feel free to dive right in, but if you have any questions please let us know. We have also put together some Frequently Asked Questions (FAQs), which may help you navigate our terms and conditions pages.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document for Singapore as a PDF here and for Australia as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document for the US as a PDF here and for Canada as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in French, as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF, in French, here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF, in French, here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF, in French, here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document, in French, as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document, in French, as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in German, as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF, in German, here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF, in German, here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF, in German, here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document, in German, as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document, in German, as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Dutch, as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF, in Dutch, here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF, in Dutch, here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF, in Dutch, here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document, in Dutch, as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document, in Dutch, as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Spanish, as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF, in Spanish, here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF, in Spanish, here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF, in Spanish, here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document, in Spanish, as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document, in Spanish, as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Norwegian, as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF, in Norwegian, here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF, in Norwegian, here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF, in Norwegian, here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document, in Norwegian, as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document, in Norwegian, as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document, in Swedish, as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF, in Swedish, here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF, in Swedish, here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF, in Swedish, here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document, in Swedish, as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document, in Swedish, as a PDF here.

Unit4's General Terms of Business

These General Terms of Business apply in relation to the purchase of Unit4’s software solutions and services and you can download this document as a PDF here.

Unit4 Support Terms

These Support Terms describe the packages of support applicable in relation to Unit4’s products and services.

• Standard Support
  The terms applicable to the Standard Support package can be downloaded as a PDF here.
• Premium Support
  The terms applicable to the Premium Support package can be downloaded as a PDF here.

• Managed Application Services
  The terms applicable to the Managed Application Services can be downloaded as a PDF here.

Unit4 SaaS – Service Level Agreement

This Service Level Agreement sets out the KPIs and the terms applicable in relation to Unit4 SaaS.
You can download this document as a PDF here.

Data Processing Information

The Data Processing Information sets out the information applicable to the processing of personal data using Unit4’s products and services. You can download this document as a PDF here.