Terms & Conditions | Unit4
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Unit4 Terms and Conditions

Contractual Terms

    Unit4 publishes its terms and conditions online (only),
    which are incorporated by reference into its sales orders.

    Feel free to dive right in, but if you have any questions please let us know.

    We have also put together a Guidance Note on Contracting and some
    Frequently Asked Questions (FAQs), which may help you navigate these documents.

    Read the Guidance Note    Read the FAQs

    Unit4’s General Terms of Business
    are available in the following languages*,
    which can be downloaded as PDFs:

    *Unless stated otherwise in a Sales Order, the English version of the terms apply.

    Unit4’s Service Terms for SaaS
    are available in the following languages*,
    which can be downloaded as PDFs:

    *Unless stated otherwise in a Sales Order, the English version of the terms apply.

    Unit4’s Service Terms for Software Licences
    are available in the following languages*,
    which can be downloaded as PDFs:

    *Unless stated otherwise in a Sales Order, the English version of the terms apply.

    Unit4’s Service Terms for Professional Services
    are available in the following languages*,
    which can be downloaded as PDFs:

    *Unless stated otherwise in a Sales Order, the English version of the terms apply.

    Unit4’s Support and Success terms
    are available in English only.

    • SaaS – here.
    • On premises software – here.

    Tiered success and support offerings are described in the documentation found here.

    Third-Party Terms

    There may be additional terms applicable for Third-Party Services purchased by you alongside Unit4 Services.

    The following links set out any variations or additions to Unit4’s Contractual Terms and Policies for the solutions listed:

    Archived Terms

    Previous versions of Unit4's documentation are available in the archive.

    Terms & Conditions Archive