Why cloud and platforms just became even more critical for the public sector
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Why cloud and platforms just became even more critical for the public sector

from  May 20, 2020 | 2 min read

With the current pandemic, and as organizations look towards recovery, cloud technologies have become even more important as an innovation driver.

Before the start of the COVID pandemic, the capabilities of cloud computing and ERP platforms were already maturing fast. This was hastening adoption among public sector organizations, which need to future-proof and digitize to improve citizen services while meeting other challenges against a backdrop of restricted funding.

Since this crisis gripped the world, the roles of cloud technologies and flexible platforms have become even more vital to achieving these aims.

An enabler for innovation

Long before the start of the COVID crisis, cloud was identified as one of Nine Government Transformation Trends, in Deloitte Insights’ Government Trends 2020 report, and defined as an innovation driver whose role would only grow in importance.

 “Cloud computing is already a key enabler for other innovative trends (for example, nearly 87 percent of companies using AI do so in the cloud),” says the report.

“It offers enormous leapfrog opportunities for governments in developing countries. And because cloud provides a mechanism to connect technology developers and users, its role as a foundation for innovation will only become more important (almost 50 percent of new software today is developed only in the cloud).”

New ways to reduce costs

Government organizations collect so much data, but managing and analyzing it to drive improvements in taxpayer services has always been an issue. With cloud as a foundation for emerging technologies — like the Internet of Things, AI and big data analysis — government organizations can break down silos to create new opportunities for increasing efficiency and reducing costs.

Migrating partially or entirely to the cloud reduces IT costs and allows you to focus on supporting your business; it ensures the highest integrity and security of your data and protects against security threats or data breaches.

Migrating to the cloud can also remove the added pressure of outdated legacy IT, which can help people within public sector organizations focus on the task at hand during stressful times.

In this way, the cloud can help public sector organizations discover ways of delivering the services taxpayers need not just right now, but as the world recovers.

Scalable, configurable, flexible

Combined with a modern cloud ERP platform, for example, the benefits grow further. Today’s cloud ERP platforms are scalable (they offer extensibility through microservices), easily configurable (through low/no-code application development) and they offer almost unlimited flexibility.

This allows organizations to make changes to the system in response to rapid change, without the need for expensive IT expertise, and improve the experience for their people through more user-friendly apps relevant to their work.

A cloud ERP delivers sustainable benefits, from making operations more streamlined and effective, to allowing organizations to take advantage of emerging technologies faster. AI-powered digital assistants, for example, like Wanda, improve the people experience further, so they can focus on the meaningful work that matters — improving citizen services — instead of the repetitive, laborious, admin-heavy tasks.

Planning for recovery

As organizations and their people plan for post-COVID recovery, and they look to future-proof themselves against potential crises in the process, a greater urgency may be placed on moving operations and software to the cloud.

If your organization is interested in a cloud migration service, look for one that offers high-speed delivery, a fixed migration fee, minimal disruption and full transparency.

Learn more about the Cloud Journey 4U.