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The COVID-19 pandemic has forced companies to rethink their approaches to digital transformation … Although they face the same complexities as large enterprises, they do so with fewer resources. ERP solutions today, can provide a constant, up-to-date view of the state of the business, but also the intelligence to help people steer new courses that provide service differentiation and growth.
Mickey North Rizza, Program Vice President, Enterprise Applications and Digital Commerce at IDC.
We have seen that COVID-19 has had an accelerating effect on digital transformation efforts, particularly focused on giving people the tools and insight they need to be successful. In services organizations, where people make the difference, having accurate, up-to-the-minute data is more important than ever, and modern ERP that delivers a simplified user experience and flexibility is becoming business-critical.
CEO of Unit4