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How to transform your shared service through SaaS ERP

Shared service centers are an increasingly popular way for public sector organizations to streamline operations and reduce costs. However, managing a shared service business model can be complicated and time-consuming without the right tools. SaaS ERP (Software as a Service Enterprise Resource Planning) can help to make the process simpler and more efficient, allowing your shared service center to reach its full potential. In this blog post, we'll explore how SaaS ERP can transform your shared services.

Click to read SaaS: accelerating digital transformation Gated

What is a shared service business model?

A shared service business model is an efficient method for centralizing and consolidating administrative, financial, HR, IT, and other services within an organization. Through transformation, this centralized operation of services gives organizations more control over operational costs, process efficiencies, and customer satisfaction. The key to maximizing this type of arrangement lies in how SaaS supports the shared service model. By using a cloud-based SaaS ERP platform, processes become streamlined, and organizations in the public sector can take advantage of robust insights from analytics. From there, teams can use predictive analytics to anticipate trends that can help make smarter decisions about their resources or strategic planning initiatives.

By embracing digital transformation, public sector organizations can reduce their capital expenditure since SaaS-based solutions are typically pay-as-you-go subscriptions with no upfront investment. This can help businesses increase flexibility while reducing the time associated with installation, training, and maintenance activities associated with traditional on-premise software solutions.

SaaS allows companies to access real-time data to make informed decisions while also allowing them to scale up or down as needed. In summary, leveraging SaaS enables companies to fully embrace digital transformation, which leads to improved efficiency and better customer experiences overall.

The benefits of shared service

A shared service model can bring many benefits, including:

  • Cost savings: A shared service model can reduce costs by centralizing common processes and functions, such as payroll and invoicing, and reducing the need for duplicated resources and technology.
  • Improved efficiency: A shared service model can streamline processes and automate manual tasks, resulting in improved efficiency and reduced processing times.
  • Consistent and standardized processes: By centralizing processes and standardizing procedures, a shared service model can ensure that all finance and HR functions are performed consistently and in compliance with relevant regulations and standards.
  • Improved data quality: A shared service model can improve data quality by ensuring that data is entered consistently and accurately and by providing a single source of truth for data.
  • Better service delivery: A shared service model can improve service delivery by providing a single point of contact for finance and HR services and reducing wait times for service.
  • Increased visibility and control: A shared service model can provide increased visibility into the performance of finance and HR functions and improve control over processes, helping organizations to make better decisions and respond more effectively to changing circumstances.
  • Enhanced employee experience: A shared service model can provide employees with a more consistent and efficient experience, reducing the frustration and confusion that can arise from dealing with multiple, disconnected systems and processes.

How SaaS ERP supports shared service

Managing a shared service can be complicated and time-consuming without the right tools. SaaS ERP can help to make the process simpler and more efficient, allowing your shared service center to reach its full potential. SaaS is an ideal fit for the growing demands of the shared services model. The technology offers many advantages that traditional software solutions do not have, including scalability and improved ease of use. By leveraging the power of SaaS, your organization can capitalize on the latest in cloud technology to reduce costs and improve operations. Platforms such as Unit4 ERP offer real-time access to the data necessary for decision-making and the ability to quickly roll out new services and processes.

Adopting SaaS ERP will enhance your ability to deliver value and reach. SaaS ERP can benefit shared services for finance and HR in several ways:

  • Centralized data: SaaS ERP provides a single source of truth for finance and HR data, eliminating the need for multiple systems and manual data entry.
  • Improved efficiency: Shared services can automate many routine tasks and processes, freeing up time for more strategic initiatives.
  • Better collaboration: SaaS ERP allows operations, finance, and HR teams to collaborate in real time, streamlining communication and decision-making processes.
  • Increased visibility: SaaS ERP provides real-time insights and reporting capabilities, giving shared services teams better visibility into company-wide operations.
  • Scalability: SaaS ERP systems are scalable and can easily adapt to changing business needs, making it easier for shared services teams to support growth.
  • Cost savings: SaaS ERP eliminates the need for expensive hardware and IT resources, allowing shared services teams to focus their budgets on core business initiatives.

The power of the Unit4 industry model

Unit4 public sector software solutions focus on People Experience to help free your teams to do more of what matters: delivering greater value to the community. Unit4 can help you transform the way your people work to drive efficiency, build in predictability and increase citizen value. Our solutions for finance and HR are enabling public sector organizations like yours to boost productivity, reduce costs, effectively plan for the future, and do even better for the people you serve.

Customer Story

Hoople provides shared business support services to public sector organizations such as Hereford Council and Wye Valley NHS Trust to eliminate duplication of effort and deliver efficiency savings, thereby offering maximum value to taxpaying citizens. A need for a single ERP solution to underpin all operations was identified. They needed a highly flexible solution to cope with existing partner requirements and address the future needs of new partners.

As well as benefitting from the Unit4 solution itself, Hoople provides services based on the Unit4 ERP solution to improve efficiency in back-office finance, procurement, HR, and payroll services for their public sector customers.

The improved visibility, workflow, flexibility, time, and cost savings mean that our customers are ideally placed to meet the challenges they face today and in the future.

Mark Pearson

Business and Corporate Applications Manager, Hoople

Read Hoople full story here, or to discover more about how Unit4 can help your public sector organization, click here for more information or to book a demo.

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