This Crisis Will Put A Human Face On Business Technology
COVID-19 has changed the way we work forever. As most of us are forced to work from home, people become more aware of their reliance on technology and the limitations it has. Enterprise software is helping us get through the crisis, but it’s not yet delivering the human experience we expect. It’s never been more important to prioritize the user experience, especially the human experience. Enterprise software developers need to step up to the new expectation of consumer-style interfaces and mobile app, while we’re all living through the the most significant shift in the way we work since the dawn of the internet. To improve the “People Experience” for employees, companies need to be more people-centric. Focusing on purpose, making work meaningful and the use of technology that’s designed around people can help with this.
As this new normal takes shape, we will all need our IT systems to be more flexible, accessible, intelligent and affordable than ever. The enterprise software industry may not be on the front line today, but it has a vitally important role to play in enabling human endeavor both during and after the pandemic.
Claus Jepsen
CTO Unit4
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