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This Crisis Will Put A Human Face On Business Technology

from  June 4, 2020 | 0 min read

COVID-19 has changed the way we work forever. As most of us are forced to work from home, people become more aware of their reliance on technology and the limitations it has. Enterprise software is helping us get through the crisis, but it’s not yet delivering the human experience we expect. It’s never been more important to prioritize the user experience, especially the human experience. Enterprise software developers need to step up to the new expectation of consumer-style interfaces and mobile app, while we’re all living through the the most significant shift in the way we work since the dawn of the internet. To improve the “People Experience” for employees, companies need to be more people-centric. Focusing on purpose, making work meaningful and the use of technology that’s designed around people can help with this.

Read the full article on Forbes here.

As this new normal takes shape, we will all need our IT systems to be more flexible, accessible, intelligent and affordable than ever. The enterprise software industry may not be on the front line today, but it has a vitally important role to play in enabling human endeavor both during and after the pandemic.

Claus Jepsen

CTO Unit4

Photo of Claus Jepsen, Unit4 Chief Product and Technology Officer

Claus Jepsen

Unit4 Chief Product and Technology Officer

I’ve been fascinated by technology since age 14: from my first Tandy TRS Model 1, through to developing cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP. We really can now have better, non-invasive and pervasive solutions — to improve People Experience and help us focus on what we truly love.

My spare time is spent with family and friends. I can often be found road biking to stay in shape, and I love experiencing different cultures through traveling.