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Unit4 ERP achieves outstanding results in SoftwareReviews’ 2023 ERP Evaluation

from  October 16, 2023 | 4 min read

Are you a business leader in need of a reliable ERP software solution? If so, you’re in luck. Unit4 ERP was evaluated by users on SoftwareReviews, a division of Info-Tech Research Group, in 2023 and is receiving great customer reviews. 

SoftwareReviews explores the performance of thousands of technology products using comprehensive reviews from trusted practitioners and verified end users. 

Its in-depth Product Scorecards, Data Quadrant Reports, and Emotional Footprint Reports collect and analyze the most meticulous data on business software.

SoftwareReviews is a trusted source for software evaluations, and their assessments carry significant weight in the industry. With their expertise and rigorous evaluation process, their findings provide business leaders with a comprehensive understanding of Unit4 ERP and its potential impact on their operations.

The firm’s 2023 ERP evaluation covers various aspects of Unit4 ERP, such as its features, customization options, integration capabilities, user experience, and support. By delving into these areas, the evaluation sheds light on how Unit4 ERP stands out from other ERP solutions in the market and how it can address different organizations' specific needs and goals.

As digital transformation continues to be at the forefront of many businesses, having the right ERP software is paramount. This post will explore Unit4’s ratings from the review and what customers have to say about their experience with the software. 

What is Unit4 ERP?

Unit4 ERP is a robust and versatile software solution designed to streamline and optimize business processes. ERP refers to the integration and management of various aspects of a company, such as finance, human resources, project management, and more. Unit4 ERP provides a centralized platform where businesses can consolidate and organize their data, automate repetitive tasks, and gain real-time insights into their operations.

Let’s take a look at a summary of what our customers had to say about Unit4 as a vendor:

Unit4 ERP has garnered positive customer reviews, highlighting its value and effectiveness in streamlining business operations. To fully realize the benefits of software, it is essential to have access to reliable and effective vendor support. The quality of support provided by the vendor can significantly impact the functionality and usability of the software, as well as the organization's overall success. Therefore, it is crucial to carefully evaluate and select vendors who can provide exceptional support services, ensuring that any issues or concerns can be quickly and efficiently addressed. Ultimately, a robust vendor support system can help to optimize software performance and maximize the value of the investment.

Premium Level Support 

  • Across interactions with their teams, Unit4 earned 94% positive sentiments overall and received outstanding feedback for its technical and product specialists.
  • Technical and Product Specialists scored 100% for being knowledgeable, effective, friendly, and caring. 

Value Drivers 

A high renewal rate can be seen as an indicator of the level of satisfaction and value of a solution.

  • 89% of our customers say Unit4 is critical to professional success.
  • 96% of our customers plan to renew their license.
  • 82% of our customers say they are likely to recommend Unit4.

The Customer Journey 

Software is not just about a tool but also about the people who support it. Good support from your vendor is critical to ensure users get the most out of the software. 

  • Unit4 scored 92% on ‘Respectful’
  • And 82% on ‘Integrity’

Product Experience

Software needs to reliably enable performance through well-designed features. Unit4 received outstanding feedback from customers when assessing the impact of the product.

  • Hierarchy Management scored 84% satisfaction.
  • Metadata Design scored 81% satisfaction.
  • Business Glossary scored 80% satisfaction.  

Business Value Drivers

Get more value for your investment by optimizing performance with Unit4, which received outstanding feedback on critical business drivers.

  • 81% for accounting and financial management.
  • 76% for ease of customization. 

How could Unit4 help your business achieve digital transformation goals?

Are you ready to take your business to the next level with digital transformation? Unit4 ERP can help you achieve your goals. With our robust and versatile features, Unit4 ERP provides a centralized platform where you can streamline and optimize your business processes. 

By automating repetitive tasks and providing real-time insights, Unit4 ERP frees up valuable time and resources, allowing you to focus on delivering value to your customers and driving innovation in your industry. 

With Unit4 ERP, you can say goodbye to manual data entry, fragmented processes, and information silos. It empowers your employees to work more efficiently and collaboratively, enabling them to make data-driven decisions and drive business growth. 

To discover more and take advantage of Unit4 ERP to achieve your digital transformation goals and stay ahead in today's competitive business landscape, check out our dedicated product pages here or click here to book a demo.

Find out more about the results here and here.

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